Scorecards during tenders – how do you make them work?
by Carey Evans
One of the most popular discussions in this group is the use of scorecards in terms of managing supplier relationships. What we find is that they can raise as many questions as they answer. For me, one of the big ones (which emerged recently when…
advertising agency assumption client Client Agency Client agency relationships client commitment client relationships clients client satisfaction Creativity high-value partnerships Payment models People business perception pitching pre-tender audit procurement reality referral relationships Role of agencies scorecards service providers service relationships supplier relationships suppliers tenders