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Slide What can Relationship Audits®
do for you?
Identify and highlight the most important business relationship problems and uncover the best opportunities Relationship Audits® delivers actionable intelligence to minimise key strategic commercial relationship risk and maximise potential More Info More productive stakeholder relationships Relationship Audits® empowers you to make the most of tier one supplier relationships or key strategic client relationships More Info

Trusted by clients globally

How Relationship Audits®
helps businesses

Relationship Audits® helps companies get the most value from their key strategic commercial relationships by delivering actionable relationship intelligence which helps identify problems and create solutions.

Blue chip procurement teams and suppliers of services and products across many different types of industry and many countries use our tools and our expertise on a daily basis. As a result, we gain a helicopter view of the challenges faced by both buyers and suppliers when it comes to managing business to business relationships.

That means we can constantly enhance our industry-leading B2B market research tools, developing new and innovative ways of reporting relationship health, simply, dramatically and effectively.

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Why you need to assess your B2B relationships

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Actionable relationship intelligence = more revenue

By delivering Actionable Relationship Intelligence we help companies identify not just problems with key strategic client relationships or key strategic supplier relationships, but also opportunities to improve cost efficiencies and generate new revenue

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Proprietary tools backed by extensive B2B relationship experience

Our best-in-class proprietary business relationship market research offerings, including the award-winning RADAR® online tool and our in-depth one-to-one interviews, are based on our team's extensive experience in measuring and managing high-value B2B relationships.

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Tailored & off the shelf solutions

Our proprietary online tools help you benchmark your performance against our huge database of real-life client and vendor relationships across multiple touchpoints; or we can create bespoke solutions for you

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Managed or self-managed relationship evaluation process

Our clients can choose between having us manage their relationship assessment program for them, or they can opt to license our proprietary IP to give them unlimited usage and control, with training and advice included.

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Leverage our learning

Extensive experience with service buyers and providers across many different industry types and geographies means we can consistently advise our clients on the latest best practice in business relationship management to give them competitive advantage

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Upskilling your personnel

As acknowledged experts in business relationship measurement and management, we can help you train your staff in how to recognise warning signs, fix problems and keep happy clients happy, through workshops, training and mentoring designed to grow your relationship capital.

How strong are your relationships?

Take our quiz to get a topline view of the health of your overall key strategic relationship management program. Based on your responses, you’ll get advice on whether you need to transform, improve or maintain.

Don’t just take our word for it, see what our clients say

Global Service Provider

I would not hesitate in recommending Relationship Radar® to any client or service provider who places a premium on the health of their critical business partnerships

Global Enterprise Company

The results of working with Relationship Audits® and their tools has far exceeded our expectations. We were able to clearly understand where our challenges were, allowing us to take immediate action with precision and rapidly intervene in situations that may have become more serious.

Global Service Provider

We love the Relationship Radar® tool. It is smart, insightful, easy, useful and practical. It is a cockpit from which to see, hear and navigate relationships – both broadly and very specifically.

Global Enterprise Company

Relationship RADAR® has given us much needed insight as to what about our agencies works and what doesn’t work. It has also allowed us to evaluate our own business and marketing way of working to embed improved standard operating procedures therefore allowing the agencies to focus on what they do best – creating great work.

Global Service Provider

I can confidently recommend RAM® for work with client surveys. They are reliable, their product offering is easy to work with and they offer excellent knowledge and experience in this area.

Global Enterprise Company

RADAR® has definitely helped us improve our relationships with our Agency Partners and to swiftly understand the one or two critical areas we need to hone in on to achieve more effective partnerships to the benefit of our brand

Global Service Provider

The results of using RADAR® far exceeded anything we could have hoped for and we would recommend it to any agency who wants long healthy and successful partnerships with their clients

Global Service Provider

I can strongly recommend Relationship Audits® to any service firm wishing to assess and improve their ongoing service delivery to their clients

Global Service Provider

Appointing Relationship Audits® has brought an enormous benefit to our business…to our culture, client service and our revenue. It’s a no brainer