How Relationship Audits® helps businesses
Relationship Audits® helps companies get the most value from their key strategic commercial relationships by delivering actionable relationship intelligence which helps identify problems and create solutions.
Blue chip procurement teams and suppliers of services and products across many different types of industry and many countries use our tools and our expertise on a daily basis. As a result, we gain a helicopter view of the challenges faced by both buyers and suppliers when it comes to managing business to business relationships.
That means we can constantly enhance our industry-leading B2B market research tools, developing new and innovative ways of reporting relationship health, simply, dramatically and effectively.
How strong are your relationships?
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Take our quiz to get a topline view of the health of your overall key strategic relationship management program. Based on your responses, you’ll get advice on whether you need to transform, improve or maintain.
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Contact us if you want to dig a little deeper and get some real actionable intelligence.
Question 1 of 10
Do you regularly and formally ask your client/customer or tier one supplier how you’re doing?Correct
Question 2 of 10
How do you define regularly?Correct
Question 3 of 10
Who undertakes the surveys?Correct
Question 4 of 10
Do you think your client/customer or strategic supplier would recommend you to others?Correct
Question 5 of 10
Do you know if your strategic partner’s view of your relationship is the same as yours?Correct
Question 6 of 10
Where you have direct reports, are you confident they give you an accurate picture of what goes on in the client/supplier relationship?Correct
Question 7 of 10
How close is the match between you and your strategic partner’s view of the state of your relationship?Correct
Question 8 of 10
Do you have a budget set aside for the specific purpose of securing and developing your key strategic partner relationships?Correct
Question 9 of 10
Have your ever found events subsequently demonstrating that your interpretation of an action or issue was significantly at variance with that of your strategic partner?Correct
Question 10 of 10
Have you answered this questionnaire entirely truthfully?Correct
Why you need to assess your B2B relationships
Actionable relationship intelligence = more revenue
By delivering Actionable Relationship Intelligence we help companies identify not just problems with key strategic client relationships or key strategic supplier relationships, but also opportunities to improve cost efficiencies and generate new revenue
Proprietary tools backed by extensive B2B relationship experience
Our best-in-class proprietary business relationship market research offerings, including the award-winning RADAR® online tool and our in-depth one-to-one interviews, are based on our team's extensive experience in measuring and managing high-value B2B relationships.
Tailored & off the shelf solutions
Our proprietary online tools help you benchmark your performance against our huge database of real-life client and vendor relationships across multiple touchpoints; or we can create bespoke solutions for you
Managed or self-managed relationship evaluation process
Our clients can choose between having us manage their relationship assessment program for them, or they can opt to license our proprietary IP to give them unlimited usage and control, with training and advice included.
Leverage our learning
Extensive experience with service buyers and providers across many different industry types and geographies means we can consistently advise our clients on the latest best practice in business relationship management to give them competitive advantage
Upskilling your personnel
As acknowledged experts in business relationship measurement and management, we can help you train your staff in how to recognise warning signs, fix problems and keep happy clients happy, through workshops, training and mentoring designed to grow your relationship capital.