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Deep-Dive Relationship Assessments Rich intelligence lets you make the right decisions Get in touch DOWNLOAD PDF

One-to-one sessions drill down below the surface

Highly experienced Relationship Audits® interviewers conduct in depth sessions face to face or via online platforms with key client contacts to help highlight issues and opportunities in business relationships. These generate detailed, accurate and actionable intelligence on your key strategic relationships.

Watch the video to learn the benefits of understanding client commitment.

Deep-dive relationship assessments

  • Provide an objective and insightful assessment of the strength of the relationship
  • In-depth one on one interviews of approx. 40 minutes
  • Market proven, proprietary ‘can opener’ questions designed to unlock relationship dynamics
  • Uniquely, our questions are grouped by ‘opinion’ and ‘intention’ to assess client/partner commitment rather than simply satisfaction
  • Results focus on what needs improvement and help, as well as identifying opportunities to be leveraged
  • Develop plans to secure and grow client/partner relationships

Simple, graphic reporting for easier analysis to guide action

  • Questions grouped into 5 categories for easy analysis
  • Relationship
  • Attitude
  • Delivery
  • Added value
  • Recommendation

   Provides a one number RADAR® score as well as degree of commitment to the provider

   TIM® (‘Transform’, ‘Maintain’, ‘Improve’) chart highlights where action is required

Performance & commitment comparison

  • All data kept on secure password protected servers

You can easily compare vs previous years and vs Relationship Audits® benchmarks

  • Commitment scores viewable Overall, by Client or by Individual
  • Quantitative presentation of answers to qualitative questions
  • Reporting available, by overall audit, client company and individuals
  • Reports include multilevel conclusions/learning with clear recommendations for indicated action
  • Create customised reports in MS Word or MS PPT

Don’t just take our word for it, see what our clients say

Global Service Provider

I would not hesitate in recommending Relationship Radar® to any client or service provider who places a premium on the health of their critical business partnerships

Global Enterprise Company

The results of working with Relationship Audits® and their tools has far exceeded our expectations. We were able to clearly understand where our challenges were, allowing us to take immediate action with precision and rapidly intervene in situations that may have become more serious.

Global Service Provider

We love the Relationship Radar® tool. It is smart, insightful, easy, useful and practical. It is a cockpit from which to see, hear and navigate relationships – both broadly and very specifically.

Global Enterprise Company

Relationship RADAR® has given us much needed insight as to what about our agencies works and what doesn’t work. It has also allowed us to evaluate our own business and marketing way of working to embed improved standard operating procedures therefore allowing the agencies to focus on what they do best – creating great work.

Global Service Provider

I can confidently recommend RAM® for work with client surveys. They are reliable, their product offering is easy to work with and they offer excellent knowledge and experience in this area.

Global Enterprise Company

RADAR® has definitely helped us improve our relationships with our Agency Partners and to swiftly understand the one or two critical areas we need to hone in on to achieve more effective partnerships to the benefit of our brand

Global Service Provider

The results of using RADAR® far exceeded anything we could have hoped for and we would recommend it to any agency who wants long healthy and successful partnerships with their clients

Global Service Provider

I can strongly recommend Relationship Audits® to any service firm wishing to assess and improve their ongoing service delivery to their clients

Global Service Provider

Appointing Relationship Audits® has brought an enormous benefit to our business…to our culture, client service and our revenue. It’s a no brainer