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Those operating in the business to business environment who have stakeholder
(external and internal) relationships to retain, enhance and grow.
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You may be a marketing services agency with client relationships to
manage;
- You
may be a professional services firm keen to check out what your clients
really think
- You
may be a manufacturer who needs to secure important trading relationships
with leading retailers;
- You
may be a motor manufacturer keen to keep on top of relationships with
your dealer network or a supplier to the motor industry determined to
ensure you are performing to expectation
- You
may be an IT supplier concerned to introduce an element of differentiation
from your competitors.
Irrespective of industry type there are common situations in which our
processes and people have helped make a positive difference such as:
- Assessing
a company's performance with one of its flagship clients to ensure
it was delivering the requisite level of service required to retain
and create the conditions for growing the business.
- Getting
performance benchmarks across a company's worldwide client base
to inform the construction of detailed remedial and business growth
strategies across the business.
- Helping
a leading brand to assess the performance of its key suppliers
and link that to a performance related payment scheme.
- Helping
both parties in a long-standing relationship that had undergone
significant change to assess the key drivers and blockers to the
relationship being enhanced for both sides.
- Helping
one department in an organisation get a clearer understanding
of how its structure and behaviour could be directed or changed
to create a more positive working relationship with other departments.
Whether
you need to find out more about stakeholder relationships and develop
appropriate remedial or growth strategies or indeed whether you
need to improve relationship management through dedicated training
programmes we can probably help. Contact
us to see how.
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If you are at the sharp end with responsibility
for securing and growing
stakeholder relationships we can help.
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