Don Elgie Testimonial - Creston PLC
"My name is Don Elgie and I'm Chief Executive of Creston which is a Publicly Quoted Marketing Services Company. We appointed RAM to carry out client referencing for acquisitions. We view the acquisition process in terms of the essentials, like financial and legal, as been the must dos but not a lot of people carry out necessarily carry out client referencing and that's phenomenally important.
We have found that the way that Relationship Audits carry out what is a sensitive subject, is done very well. But it's more than that, it's the interpretation of the results.
They are very careful with how they translate those results to the individual companies, and, as a result of the power of what was originally used just for the acquisition process. We now insist that all our companies carry out client referencing on a once a year basis."