Relationship Audits & Management

Agency Relationship Managers

How can Relationship Audits help agency relationship managers?

Relationship Audits recognises that agency relationship managers may have different needs which can also vary over time. Consequently, we offer a suite of solutions that are available 'off the shelf', or customisable according to specific requirements.

A selection of typical needs states are set out below, and clicking the link will take you directly to the associated Relationship Audits solution.

  • When you need a snapshot of performance and relationship quality with one agency, or across a broad range of agencies - The Tenprature Test® For a more granular report on the relationship and performance of agencies, perhaps related to a payment-by-results scheme - eValu8or®
  • When you need a rigorous measure of the relationships with, and performance of, agencies - and also need to understand how the actions of those managing the agencies impacts on agency performance - 360° eValu8or®
  • When you need an in-depth understanding of the current and future needs of both parties to a relationship, so that the agency can deliver a better result and adjust their delivery as appropriate - Partnership Audit
  • When you need an in-depth assessment of relationship health requiring both quantitative and qualitative data across a very large group of agencies - CRIS®
  • When you need to improve the way those tasked to manage and develop agency relationships undertake their roles - Training, mentoring and consulting modules